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Customer Satisfaction at the Hands of Employees
Faith is a wonderful thing. And even though you know about it because your parents teach you about it or because some teacher invested some time in you or simply because you love George Michael, it...
View ArticleRules of Customer Engagement and Social Media as a Tool
Stumbled upon an interesting blog post the other day on Software Advice. After a sit down with Brian Solis, a rather careful consideration of some Razorfish studies and some common sense observations...
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